Quality Policy

Gillmet Sp. z o.o. is a company specializing in hot-dip galvanizing, hydrodynamic painting, manufacturing of steel structures and products, sheet metal forming, as well as prefabrication of equestrian facilities and related equipment.

Our primary goal is to continually expand our base of regular customers and ensure the highest quality of services and products provided. Customer satisfaction, employee and supplier contentment, and their positive evaluations are the foundation of our continuous development and guide our future actions.

The established Quality Policy entails the necessity of achieving the set overarching quality objectives such as:

• Continuous development and strengthening of our market position,
• Ensuring the repeatability and stability of the features of the services offered,
• Improving company management through process optimization and the implementation of new solutions in the company.

We effectively achieve our quality objectives by:

• Recognizing customer needs and changing market trends
• Providing professional, friendly, and efficient customer service and timely execution of services,
• Continuously improving staff competence by providing appropriate training,
• Constantly monitoring and optimizing operational processes,
• Regularly analyzing new technologies for their applicability in improving service quality,
• Carefully selecting suppliers who meet our quality requirements,
• Complying with legal requirements, industry standards, and other regulations in all areas of the company’s operations,
• Maintaining and continuously improving the Quality Management System in accordance with the requirements of the PN-EN ISO 9001:2015 standard.

Top Management is committed to providing the necessary means and resources required to maintain and enhance the implemented quality system in compliance with the ISO 9001:2015 standard. The company’s personnel have been made aware of the content of this Policy and understand its importance in achieving common goals and benefits. The principles of this document constitute a commitment to all of the company’s customers.